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Eureka: Product Placement and Social Media

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Eureka is a popular science fiction show currently showing on the Sci-Fi channel, on Hulu, as well as downloadable from Unbox, and iTunes in beautiful, and expensive, HD. Now in its third year, the show was faced with an interesting challenge at the beginning of the season development: this season's shows will have a corporate sponsor. Not only will the show have a corporate sponsor, but the rule from high was that the creators were required to feature the product as part of the story line for one of the shows.

Last week's show, Here Come the Suns was the show, and needless to say, the fans aren't too happy.

Sensing a potentially explosive situation, the Eureka creators have embraced social media to an extent I've never seen with a television show. One of the writers has a personal weblog and talks candidly about the show (in addition to other topics). There's also a Eureka Facebook account, as well as Eureka Unscripted a Tumblr account focused on the show, the decisions that go into the show, and other items of interest to Eureka fans.

One of the recent entries at Eureka Unscripted discussed the product placement in Eureka, including the very unusual corporate direction that one show has to focus on the product—a move not seen since the says when variety shows were sponsored by health tonics.

It all began way back in October 2007 when the Sci Fi Channel announced to the Eureka staff that 1) we would have an official commercial sponsor this season, one that was kicking in a lot of dough and would therefore 2) require tons of product placement throughout Season Three. We were also told that 3) ONE EPISODE in Season Three would have to incorporate a storyline in which the actual product HAD to save Eureka somehow, or at the very least, be INDISPENSABLE to Carter’s Act 5 solve.

Oooooookay…

If you've not seen Here Come the Suns I won't give away either the plot or the product. The show should be appearing on Hulu in a couple of days.

Why such obviousness with product placement? Especially since an action like this is going to generate negative attention? One reason could be the new online publication models. When a product is integrated into a show, the product is going to show whether the show is televised on commercial TV, Hulu, or purchased as an episode through iTunes or Unbox.

Then again, production studios are having an increasingly difficult time making profits, what with viewers attention between grabbed by a plethora of entertainment possibilities. The days when you only had broadcast TV or a book are long gone, and so are the old advertising models.

Is this instance of product placement a sign of the future for shows? I hope not. Product placement can be quite discrete, and most people don't have too many problems with it. However, incorporating a product into a show's storyline crosses what used to be a pretty solid boundary and impacts on both the creativity and the integrity of the show. Fans feel betrayed, including those fans who spend $2.99 to purchase a supposedly ad-free episode of the show on iTunes, only to be served what could be seen as a theme-based infomercial.

However, the push-back would be more intense if it weren't for the Eureka team's use of social media, including the aforementioned Eureka Unscripted posting on the product placement. Now, instead of nameless, faceless executives screwing with a beloved show, we hear Erik who writes candidly on the issue, before announcing he and his wife have a new baby girl. It's more difficult to get angry with someone who you feel connected to, even if the connection is tenuous, and via the artificial intimacy that social media can foster.

There's also a sense that the Eureka creators are not terribly overjoyed about the sponsorship. A new character introduced this year is The Fixer, whose purpose in coming to Eureka is to seemingly squeeze profits out of research that previously existed to Serve the Common Good. Of course, it wouldn't be Eureka if the character didn't have ulterior motives, and ended being interesting regardless of her reasons for existence. The subtle message about crass commercialism versus purity of purpose, however, shouldn't escape even the most betrayed-feeling fan.

Eureka's third season is an interesting experiment. On the one hand, you have increased intimacy through social media; on the other, corporate encroachment on the creative process. We'll find out if the experiment was a success if the show receives the OK for a fourth season. If Eureka does get a new season, one wonders what will be sold this time.

Dog food? Coffee beans? MIT? One can only hope the show isn't sponsored by Ex-Lax.

Eureka

State of Video

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A lot seems to be going on in the world of online video.

NBC and its affiliates have returned to iTunes, and brought quasi-HD quality with it. Welcome back to Eureka and Heroes, and in a much better quality than previous TV shows. ABC has also started rolling out shows in HD quality.

The move was paired with the release of iTunes 8, which hasn't necessarily been a smooth upgrade when paired with the AppleTV. The syncing between iTunes and AppleTV has generated some problems, and you can only purchase HD TV shows on iTunes—they're not available directly on the AppleTV.

Joost is now web-based rather than requiring a separate player. I'm trying it now, and the quality isn't too bad; about what you would find with Hulu and other lower resolution videos. No HD-like quality yet, but hopefully in time.

The streaming is a little rough, but that could also be a problem along the pipe. One advantage Joost has over so many other online video services is that it provides content for people in most countries, not just the UK, or the US. Of course, we all don't see the same content.

Still nothing yet from Roku as to when we can expect the additional content for the Roku player.

In the meantime, the first town to go all digital, Wilmington, North Caroline, has not imploded yet from the change, so there's hope for the rest of the world. The local news stations I pick up using an HD tuner have started to man phone lines during news broadcasts in order to answer questions about the conversion. It's still going to be interesting times when the switch is turned on.

Dr. Horrible and Twittering Under the Table

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The sparkling new Tor.com site has coverage of the Dr. Horrible panel at the SDCC (Comic-Con).

All the cast members showed up, including "Penny" who spent the first part of the panel Twittering under the table—an event sure to follow her throughout her career.

Whedon has hinted that there will be more Dr. Horrible shows. Not surprising considering the popularity of the shows. Hopefully Dr. Horrible won't go the same route as the "Sanctuary" web-based series—staged to use the enthusiasm of web fans only as a means to grease the way to a "real" show on a "real" TV channel (more on Sanctuary in a later posting).

Game Over?

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From GigaOM:

There are other participants, some that are well known, like HP with its HP MediaSmart Connect, or TiVo. And some are upstarts, like Vudu, Zv, Verismo and Sezmi. But the future belongs to Amazon, Netflix or Apple. It’s still too early to tell which one will win the race to your big-screen TV, but they all have the right combination of size, recognition and content to get there.

The move to stream video to your TV from the Internet it too new to declare a winner. For instance, of the set top boxes the author of the article mentioned, he forgot a major one: your PC.

When the prices of computers drop into the 400 dollar range, and even Apple sells the Mac Mini at a reasonably affordable price, expect to see more computers hooked to TVs. Through our computers we can not only get iTunes, Unbox, and Netflix WatchNow, we can also access cbs.com, abc.go.com, Hulu, and a host of other video streaming sites.

The opening shots in this battle have just been fired. We ain't seen nothing yet.

Streaming Video from Amazon and Roku: A Perfect Match?

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Amazon is releasing an upgrade on its video delivery system today. Unlike its previous offering, you're not limited to a Windows only box in order to stream video to your computer. You also don't have to completely download the video in order to start watching (similar to what's offered in iTunes and AppleTV, as well as Netflix WatchNow).

An interesting twist on Amazon's offering, which is going to make it attractive over Apple's offering is it's cloud-based support for videos. If you purchase a movie, you don't have to keep a copy on your computer or backup storage. Instead, the video will be available at Amazon, ready to stream at the click of a link.

Amazon isn't looking just to win within the computer desktop market, it's also looking to connect this service to hardware devices, including Sony's high-end Bravia line. Currently, you have to purchase an optional tower in order to access the video (and at $300.00, the offering isn't cheap). Eventually, though, the web video service will be built into the television.

Another possible hardware partner for Amazon's new streaming service is Roku's new Netflix device, the small, video streaming device that currently streams Netflix's WatchNow offerings. Roku recently announced that it is looking for additional content providers—with Netflix's blessing, as Netflix is looking to place its service in other devices.

What Roku's box needs from a service is streaming video, as well as cloud-based storage as the device has no storage of its own. The talk in the Roku forums is that the device will be streaming YouTube videos, but these videos typically don't look every good on a larger monitor, like a TV; especially an HD TV.

Another strong Roku possibility is Hulu, the online video streaming service by NBC and a consortium of other companies. CBS now has new HD quality video streaming services that would also be excellent source for the Roku box.

However, what Amazon's new service would provide would be a way to stream new movies. The Roku device is also capable of streaming HD quality video, which would provide an outlet for HD quality material from Amazon. The Roku box is also cheap, which can't help but make it attractive to Amazon. In fact, the Roku's price could be the key that enables mainstream switching to online video.

If Amazon does stream its offerings through Roku's video box, the device could become the Amazon equivalent version of AppleTV, only cheaper, smaller, and with access to 10,000 free movies and TV shows in addition to pay-to-play newer offerings.

(Also see NewTeeVee, which wonders at a Amazon/Roku mashup)


Update I updated the text to reflect that iTunes does have the video watching capability as AppleTV. In addition, I adjusted the comments so that you can now leave your contact information.